About Us

Facai — Trustworthy & Safe Online Gaming Platform

Facai is trusted by thousands of players across Bangladesh. Learn about who we are, how we operate, and what we stand for.

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Reliable as Nature Itself

500,000+
Registered Members
1,000+
Game Categories
24/7
Customer Support
5+ Years
Trusted Experience
We Who?

Facai is a well-known and trusted online gaming and betting platform in Bangladesh. From day one, our goal has been simple — to bring a safe, transparent, and enjoyable gaming experience to players across Bangladesh. We believe entertainment should be responsible and reliable.

Facai offers slots, Live Casino, Sports Betting, fish games, and much more. Every category is carefully designed so all types of players — beginners and veterans alike — can enjoy it with ease.

Our tech team continuously updates the platform to make the gaming experience smoother and faster. From the mobile app to desktop — Facai performs equally well on every device.

Licensed & Regulated

Facai operates under an international license. All transactions are encrypted and player data is kept completely secure.

Our Core Mission
  • Committed to a Safe and Transparent Gaming Environment
  • Building a Local Experience for Players in Bangladesh
  • Fast and hassle-free deposit and withdrawal
  • Building a Responsible Gaming Culture
  • Delivering the Highest Level of Service and Respect to Every Member
  • Regular addition of new games and promotions
  • Keeping Customer Support Running 24 Hours a Day
Why Facai Choose?

In a competitive market, Facai stands apart because we don't just offer games — we deliver a complete experience.

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Maximum Security

Your account and transactions are fully protected with SSL encryption and international security protocols.

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Fast Withdrawals

Payments reach your mobile banking or e-wallet within minutes of your request — no long waits.

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Massive Game Library

Slots, Live Casino, Sports Betting, Fish Game — thousands of options, all on one platform.

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Mobile-First Design

The Facai app is built with Bangladesh's network conditions in mind — smooth gaming even on limited data.

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Attractive Bonuses

From welcome bonuses to daily rewards, cashback, and VIP perks — there's something for every member.

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24/7 Support

Get instant help via live chat or message at any time of day or night.

Our of the Journey Story

Facai started with a small dream — to build a genuinely reliable online gaming platform for people in Bangladesh. Today, that dream has earned the trust of hundreds of thousands of members.

At every step, we've put our members' feedback first. By listening to their needs and solving real problems, we've gradually built Facai into what it is today.

Continuous Growth

An average of 15,000 new members join Facai every month — and that means more to us than any award.

1
2019
The Facai Journey Begins

The first version of Facai launches with a small team. The platform initially features slots and Sports Betting.

2
2020
Live Casino Added

The Live Casino section launched in response to member demand, and membership grew fivefold within a single year.

3
2021
Mobile App Launch

Facai launches on Android and iOS. Mobile users reach 70% of the total player base.

4
2022
Fish Game & VIP System

The popular fish game category is added and the VIP level system is introduced.

5
2023
100,000 Active Members Reached

Facai crosses the milestone of 100,000 active members. Customer support is expanded to 24/7.

6
2026–25
500,000+ Members & New Features

Facai surpasses 500,000 registered members. New payment methods and game categories are being added.

Our Values

Facai is more than a gaming platform — it's a community built on shared values.

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Integrity & Transparency

Every game outcome is determined by RNG (Random Number Generator) technology. No manipulation, no bias.

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Player Protection

Members' personal and financial data is stored with the highest level of security. No information is ever shared with third parties.

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Fairness

Whether you're a new member or a VIP, the same rules apply to everyone. No one gets special treatment — equal opportunity for all.

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Responsible Gaming

Facai takes problem gambling seriously. Every member can set their own limits and access support whenever they need it.

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Continuous Improvement

We never stand still. Adding new features, new games, and better services is our ongoing commitment.

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Responsibility to the Community

Facai is committed to making a positive contribution to Bangladesh's digital entertainment sector and supports local initiatives.

About Facai Details

When it comes to online gaming platforms in Bangladesh, Facai is the name you hear most today. But that trust didn't come overnight. It was built over years of honest service, quick problem resolution, and genuinely listening to players.

Your Facai gaming experience starts the moment you register. The sign-up process is so simple that you can create an account in just 2–3 minutes. From there, you can claim your welcome bonus and start playing right away. New members get a 150% bonus on their first deposit — a great way to kick things off.

Facai's payment options are built around the realities of Bangladesh. Deposits and withdrawals are straightforward via mobile banking and e-wallets, with most withdrawals completing within minutes — no long waits, no unnecessary hassle.

Facai's game library includes slots, Live Casino, Sports Betting, and fish games. The slots section features titles from the world's leading providers — vibrant graphics, smooth animations, and high RTP rates. The Live Casino delivers the thrill of playing with real dealers in real time.

The Sports Betting section covers cricket, football, tennis, and more than a dozen other sports. The live betting option lets you adjust your bets while a match is in progress — a feature that's especially popular with experienced bettors. The Fish Game section has quickly gained a following among a younger generation, thanks to its vibrant graphics and multiplayer gameplay.

Facai never compromises on customer support. Live chat is available 24 hours a day, 7 days a week. Support is offered in Bangla, so there's no language barrier. Most issues are resolved in an average of 2–3 minutes.

Facai puts responsible gaming first. Every member can set their own daily, weekly, or monthly deposit limits. Accounts can also be temporarily suspended if needed. We believe gaming should be a source of enjoyment — not financial stress.

Facai has ambitious plans to go even further with localization. Games designed specifically for Bangladesh, betting options on local cricket leagues, and more accessible payment methods are all in the works. Facai isn't just built for today — it's getting ready for the Bangladesh of tomorrow.

Our Achievements
  • 2022 — Best Mobile Gaming App in Bangladesh
  • 2023 — Highest Member Satisfaction Rating
  • 2023 — Fastest Withdrawal Service Award
  • 2026 — Best Live Casino Experience
  • 2026 — Responsible Gaming Initiative Award
Our Services
  • Service Available Across All Districts in Bangladesh
  • Fully Localized Interface in Bengali
  • Local Mobile Banking Support
  • Live Matches on Bangladesh Time
  • Customer Support in Bengali
What Our Members Say

"I couldn't believe how fast withdrawals were on Facai at first. Now I use it all the time."

— Member from Rajshahi

"Customer support in Bangla is the biggest advantage Facai has over everyone else."

— Member from Chittagong

"The fish game is so much fun! We play together as a family — it's a great time."

— Member from Dhaka
Our Team

Behind Facai is a dedicated and experienced team working every day to improve your gaming experience.

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Product Team
Product Development

Plans new features and game categories.

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Tech Team
Technology

Ensures the security and performance of the platform.

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Support Team
Customer Service

Assists members with issues around the clock, 24/7.

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Marketing Team
Promotion & Growth

Plans new promotions and offers.

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Security Team
Security

Keeps member data and transactions secure.

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Compliance Team
Legal Compliance

Ensures compliance with licensing and regulatory requirements.

Frequently FAQ

Here are answers to some common questions about Facai.

Facai is an online gaming platform operating under an international license. It follows the regulations of international gaming authorities, and all operations are conducted with full transparency.

You must be at least 18 years old to register on Facai. We strictly prohibit underage gaming and have age verification measures in place.

No, each person may only register one account. Any attempt to create multiple accounts may result in all of them being closed. This rule is strictly enforced to ensure fairness and integrity.

Yes. All games on Facai use RNG (Random Number Generator) technology that has been verified by independent third parties. Every game result is entirely random and no one can influence the outcome.

For any issue, reach Facai's live chat support — available 24/7. Assistance is available in Bengali, with typical response times of 2–3 minutes.
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Join the Facai family today

Over 500,000 members are already enjoying a safe and exciting gaming experience on Facai. Join them — register for free and claim your welcome bonus.

Safe · Transparent · Responsible · 18+ Only

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